The Circle is a California tech company that is taking the
world by storm, and Mae wants to work there.
She lands a job in the Customer Experience department, thanks to a plug
from her college roommate Annie, who is an up-and-comer there. Mae is unbelievably efficient, achieving all
of the company’s goals for social media interaction and customer
satisfaction. A mistake that Mae fears
will cost her her job actually segues into an opportunity for heightened visibility
at the company. One of the Circle’s
goals is for everyone on the planet, starting with politicians, to become
totally transparent, i.e., wearing a camera so that everything they do is
viewable by everyone else. Privacy and
classified information are no longer valued, except by a few, such as Mae’s
parents and ex-boyfriend, whose email addresses Mae shares with the world, much
to their chagrin. Mae drinks the
Kool-Aid to the point that she lives at the company and basically has only her
on-again, off-again boyfriend Francis and Annie for friends. But who needs friends when you have millions
of people watching your every move?
Eggers has stretched the influence of social media here to its maximum,
giving us a totalitarian world of information overload. It is not appealing, but the reader can
understand how Mae gets so caught up in a world that seems, on the surface,
like a utopia—no more crime, no more disease epidemics, full voter
participation. She doesn’t miss what
she’s lost because she can’t identify it.
This Orwellian story is also reminiscent of the TV show Max Headroom, in which the television
was the all-powerful tracker of everyone’s activities. Let’s hope we don’t ever “complete the
circle.”
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